Team leader / supervisor

Course profile

Duration:                                     13 Months 

Qualification:                              Level 3


 

A Team leader or ​supervisor is a first line management role, with operational and project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions and guidance to ensure the achievement of set goals. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.

Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.

The course modules include:

Want to upskill your staff

The importance of upskilling staff lies in developing employees with the knowledge and capabilities to adapt to evolving industry trends, enhance productivity, and drive organisational growth.
Jay-image-2

Backed by leading education bodies & partners

Our difference your advantage
0

%

Pass Rate

0

✰✰✰✰✰

Rated

0

+

Customers

Impact apprenticeships 

Impact Academy apprenticeships offer learners the opportunity to combine on-the-job training with formalised education, leading to a nationally recognised qualification, whilst developing industry experience in your chosen sector.

We work closely with businesses across a range of sectors and industries, providing assistance before, during and after apprenticeship delivery, helping you develop the skills needed to thrive. 

White-Speaker-Network-News-Line

Impact virtual academy 

Impact Academy has recently launched our online learning platform. We can put together a bespoke package of learning, whether that be further development or skill specific courses to meet your individual requirements for upskilling in your current role, or for future progression through to managing a comprehensive induction programme that can be tailored to your organisational requirements.  All learning is completed online with access to online tutors and discussion boards to support the learning journey.

White-Speaker-Network-News-Line (1)

What is an end-point assessment and why it happens 

An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.

Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA. The length of the training for this apprenticeship is typically 15 months. The EPA period is typically 3 months.

Overall grades available

Let’s future proof your workforce

Upskilling your workforce doesn’t have to be complicated or costly. 

  Understand if your business qualifies for 95–100% funded training.

 Discover which programmes will deliver the biggest impact for your sector.

 Learn how to enrol existing staff quickly with minimal disruption.

Simply use the calendar to find a time that works for you.

"I cannot express enough how grateful I am for the opportunity to be a part of your apprenticeship program. The program provided me with the chance to learn and grow in a supportive and challenging environment. The combination of classroom learning and real-world projects allowed me to apply what I learned immediately."
Laura
Apprentice
"It was a transformative experience for me. From day one, I felt welcomed and supported by the entire staff. The program was well-structured and provided a seamless transition into the professional world. The opportunity to work alongside experienced professionals allowed me to gain practical skills and insights that simply cannot be taught in a classroom setting."
Greg
Apprentice
"I’m very grateful to have completed your JEM Apprenticeship. It gave me the chance to learn and grow in a supportive environment. The combination of classroom learning and real-world projects allowed me to apply what I learned immediately. The Heat loss lesson was my favourite, and I used most of these calculations in my energy project for end point, which saved my department £4000/month after we replaced the equipment."
Mohammed
Apprentice
"Enrolling in your apprenticeship program was one of the best decisions I've made for my career. The hands-on experience and mentorship provided by your team were invaluable. Not only did I learn practical skills that are directly applicable to my field, but I also gained confidence in my abilities."
James
Apprentice

Real Results for UK Businesses

See how employers like you have upskilled teams, improved retention, and boosted productivity with Impact Academy’s funded training.

How Energy Apprenticeships Help Businesses Reach Net-Zero Goals?
Wind turbines are turning, after being installed by people who have undertaken a renewable energy apprenticeship.

How Energy Apprenticeships Help Businesses Reach Net-Zero Goals?

Nov 19, 2025 10:00:00 AM 2 min read
Digital marketing trends 2025: How to keep your team ahead of the curve
Digital marketing trends 2025

Digital marketing trends 2025: How to keep your team ahead of the curve

Jul 23, 2025 11:30:00 AM 4 min read
The Housing Crisis in 2025: Why Skills and Apprenticeships Are Key to Building Our Future

The Housing Crisis in 2025: Why Skills and Apprenticeships Are Key to Building Our Future

Jul 23, 2025 3:30:00 AM 3 min read