Housing & Property Manager Page

The housing and property management occupation is customer facing and primarily responsible for the creation and sustainment of successful tenancies in the private and social rented housing sectors. This work must comply with contractual, statutory and legal regulations and approved Codes of Practice.

The work is varied and often includes addressing complex people related matters (for example supporting people to live independently) as well as property related responsibilities. The role incorporates a degree of lone working with minimum supervision whilst predominantly working within the wider organisation and team, communities and external partners.

Housing and property management professionals are proactive in finding solutions to problems and identifying areas for improvement. They take individual responsibility for the quality and accuracy of their work and its administration. At Level 3 some housing and property professionals may also have supervisory responsibility for other people.

The apprenticeship prepares an individual for a range of general housing and property management duties leading to operational or specialist roles.

The course develops the Skills, Knowledge and Behaviours required to be effective include;

H&S and risk assessments

Regulation and Legislation

Leases and Licences

Housing & Tenancies Act's

Housing Benefits

Building Management

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Impact Academy has recently launched our online learning platform. We can put together a bespoke package of learning, whether that be further development or skill specific courses to meet your individual requirements for upskilling in your current role, or for future progression through to managing a comprehensive induction programme that can be tailored to your organisational requirements. All learning is completed online with access to online tutors and discussion boards to support the learning journey.

An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.

Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA. The length of the training for this apprenticeship is typically 15 months. The EPA period is typically 3 months.

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"I cannot express enough how grateful I am for the opportunity to be a part of your apprenticeship program. The program provided me with the chance to learn and grow in a supportive and challenging environment. The combination of classroom learning and real-world projects allowed me to apply what I learned immediately."

Laura

Apprentice

"It was a transformative experience for me. From day one, I felt welcomed and supported by the entire staff. The program was well-structured and provided a seamless transition into the professional world. The opportunity to work alongside experienced professionals allowed me to gain practical skills and insights that simply cannot be taught in a classroom setting."

Greg

Apprentice

"I’m very grateful to have completed your JEM Apprenticeship. It gave me the chance to learn and grow in a supportive environment. The combination of classroom learning and real-world projects allowed me to apply what I learned immediately. The Heat loss lesson was my favourite, and I used most of these calculations in my energy project for end point, which saved my department £4000/month after we replaced the equipment."

Mohammed

Apprentice

"Enrolling in your apprenticeship program was one of the best decisions I've made for my career. The hands-on experience and mentorship provided by your team were invaluable. Not only did I learn practical skills that are directly applicable to my field, but I also gained confidence in my abilities."

James

Apprentice

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FAQs

For more information about our apprenticeships/ training, take a look at our FAQs to find the answer to your questions.

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An apprenticeship is a training program that combines on-the-job learning with classroom instruction. It allows individuals to acquire practical skills and knowledge in a specific trade or profession while working under the guidance of experienced professionals.

We ask learners to attend 1x 2hr lecture per month, these are set in advance and will always be during working hours (09:00 – 17:00). In addition to this, learners are required to evidence 5hrs of their work activities per week, which relate to their course standards. This is logged in their portfolio as ‘OTJ Hours’ and will be assessed by their tutors. For example, if a learner is enrolled on the Digital Marketing qualification, and they spend 3hrs a week managing a social media campaign through your companies Instagram account, this would make up 3 of the 5 OTJ hours they are required to log each week.

For non-levy paying businesses, the government pay for 95% of the course fees, and the employer makes a 5% co-payment. For Levy paying businesses, the allocation comes straight out of the companies levy account.

If the If the learner withdraws within 30 days of starting the course, the employer will be charged an administration fee of £500. If they withdraw 31-90 days after starting the employer will be charged an administration fee of £1000. If the learner withdraws from programme 90+ days after starting, there are no fees to pay.

Between 12 and 33 months depending on the qualification level.

Housing & property manager

Course profile

H&S and risk assessments

Regulation and Legislation

Leases and Licences

Housing & Tenancies Act's

Housing Benefits

Building Management

Want to upskill your staff

Backed by leading education bodies & partners

%

✰✰✰✰✰

+

Impact apprenticeships

Impact virtual academy

What is an end-point assessment and why it happens

Overall grades available

Let’s future proof your workforce

Real Results for UK Businesses

How Energy Apprenticeships Help Businesses Reach Net-Zero Goals?

Digital marketing trends 2025: How to keep your team ahead of the curve

The Housing Crisis in 2025: Why Skills and Apprenticeships Are Key to Building Our Future

FAQs

Still have some questions?