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Our policy documents

At Impact Academy, policies are of great importance as they play a crucial role in shaping the culture of our organisation, guiding our actions, and ensuring that ethical practices are upheld. These policies are developed to align with our fundamental values and business goals. They act as a guiding tool, providing clarity and consistency in decision-making at all levels of the company. By adhering to these policies, we uphold a high standard of professionalism, integrity, and accountability.

Health & Safety Policy

Health and safety policy ensures a secure workplace / Environment for all.
Health & Safety Policy

Equality. Diversity & Inclusion Policy

Our Equality, Diversity & Inclusion Policy promotes a culture of respect and fairness for all.
Equality. Diversity & Inclusion Policy

Business Continuity Plan

A Business Continuity Plan ensures resilience during disruptions.
Business Continuity Plan

Complaints Policy

Transparent and effective process for addressing customer feedback and resolving issues promptly.
Complaints Policy

Staff Professional Development Policy

Supports employees' growth and skill enhancement through tailored training and learning opportunities.
Staff Professional Development Policy

Safeguarding and Prevent Policy

The Safeguarding and Prevent Policy ensures the safety and well-being everyone we interact with.
Safeguarding and Prevent Policy

Online Safety and Social Media Policy

Online Safety and Social Media Policy: Ensuring secure and responsible digital interactions.
Online Safety and Social Media Policy

GDPR Policy

Our GDPR Policy ensures data protection and privacy compliance.
GDPR Policy

Neurodiversity Policy

Our company embraces neurodiversity through an inclusive policy.
Neurodiversity Policy

Information Advice and Guidance Policy

Support for individuals in making informed decisions about their personal and professional development.
Information Advice and Guidance Policy

Whistle Blowing Policy

The Whistleblowing Policy explains the procedure to report any misconduct or unethical behaviour.
Whistle Blowing Policy

Sustainability Report 2022

Showcase our commitment to a greener future and the progress made towards our environmental goals.
Sustainability Report 2022

Mission Statement

The mission statement defines our purpose and core values here at Impact Academy.
Mission Statement

Impact Learner Handbook

The Learner Handbook provides essential guidelines for students' academic journey.
Impact Learner Handbook

Privacy Policy

Privacy Policy outlines how we collect, use, and protect your personal information.
Privacy Policy

Modern Slavery Statement

Impact Academy's Modern Slavery Statement demonstrating our commitment to The Modern Slavery Act 2015
Modern Slavery Statement

Co-Investment Policy

The financial obligations and procedures for non-levy paying employers engaging with Impact Academy
Co-Investment Policy

Quality Policy

Observations of Teaching and Learning
Quality Policy

CallRail

Our website uses call tracking to monitor user activity and enhance the experience, allowing us to better understand our audience. CallRail collects data on callers, which also helps evaluate the effectiveness of advertising campaigns and personalise marketing content.
 
CallRail

Backed by leading education bodies & partners

Let’s future proof your workforce

Upskilling your workforce is not complicated.

✓ Understand how levy funding or government co-investment may support eligible apprenticeship training

✓ Discover which programmes will deliver the greatest impact in your sector

✓ Learn how to enrol existing staff quickly with minimal disruption.

Have a question? Use the calendar to choose a convenient time for a short discovery call.

"I cannot express enough how grateful I am for the opportunity to be a part of your apprenticeship program. The program provided me with the chance to learn and grow in a supportive and challenging environment. The combination of classroom learning and real-world projects allowed me to apply what I learned immediately."
Laura
Apprentice
"It was a transformative experience for me. From day one, I felt welcomed and supported by the entire staff. The program was well-structured and provided a seamless transition into the professional world. The opportunity to work alongside experienced professionals allowed me to gain practical skills and insights that simply cannot be taught in a classroom setting."
Greg
Apprentice
"I’m very grateful to have completed your JEM Apprenticeship. It gave me the chance to learn and grow in a supportive environment. The combination of classroom learning and real-world projects allowed me to apply what I learned immediately. The Heat loss lesson was my favourite, and I used most of these calculations in my energy project for end point, which saved my department £4000/month after we replaced the equipment."
Mohammed
Apprentice
"Enrolling in your apprenticeship program was one of the best decisions I've made for my career. The hands-on experience and mentorship provided by your team were invaluable. Not only did I learn practical skills that are directly applicable to my field, but I also gained confidence in my abilities."
James
Apprentice

Real Results for UK Businesses

See how employers like you have upskilled teams, improved retention, and boosted productivity with Impact Academy’s funded training.

What Is A Workforce Development Programme & Why Does It Matter for Employers?
Managers in an office talking about a potential workforce development programme, and trying to figure out which employees could benefit the most from it.
workforce development programme

What Is A Workforce Development Programme & Why Does It Matter for Employers?

Aug 13, 2026, 9:00:00 AM 4 min read
How to Build Sustainability and ESG Capability Through an Apprenticeship
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How to Build Sustainability and ESG Capability Through an Apprenticeship

Aug 11, 2026, 1:26:00 PM 3 min read
Growth & Skills Levy vs Other Training Methods: What Delivers Better ROI?
A woman conducting a training session after weighing the return on investment of the levy vs training sessions.
Levy

Growth & Skills Levy vs Other Training Methods: What Delivers Better ROI?

Aug 6, 2026, 9:00:01 AM 4 min read
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